Agentic Taskforce

Google Cloud’s category for customer-facing and employee-facing agents that improve engagement, service, productivity, and collaboration across Gemini Enterprise, customer experience, and Google Workspace.

Key points

• Agentic Taskforce covers Gemini Enterprise for Customer Experience and new Google Workspace capabilities ^[src-044].
• Customer experience agents include shopping and food ordering agents, customer support agents, Conversational Insights, Agent Assist, Omnichannel Gateway, Universal Consumer Context, and human-like voice capabilities ^[src-044].
• Workspace Intelligence is described as a semantic unifying layer across meeting notes, emails, files, and workflows ^[src-044].
• Google Workspace surfaces include AI Inbox, AI Overviews in Gmail, Ask Gemini in Google Chat, agentic builders in Docs/Sheets/Slides, Google Drive Projects, and a Workspace agent in Gemini Enterprise ^[src-044].
• The common thread is turning fragmented customer and employee interactions into long-running, context-aware agent workflows ^[src-044].

Related entities

• Gemini Enterprise App
• Google Cloud

Related concepts

• Workspace Intelligence
• Agentic Enterprise
• Agent Orchestration
• Context Engineering

Source references

• ^[src-044] Thomas Kurian — “Welcome to Google Cloud Next ’26” (2026-04-22)