Agentic Taskforce
Google Cloud’s category for customer-facing and employee-facing agents that improve engagement, service, productivity, and collaboration across Gemini Enterprise, customer experience, and Google Workspace.
Key points
- Agentic Taskforce covers Gemini Enterprise for Customer Experience and new Google Workspace capabilities [src-044].
- Customer experience agents include shopping and food ordering agents, customer support agents, Conversational Insights, Agent Assist, Omnichannel Gateway, Universal Consumer Context, and human-like voice capabilities [src-044].
- Workspace Intelligence is described as a semantic unifying layer across meeting notes, emails, files, and workflows [src-044].
- Google Workspace surfaces include AI Inbox, AI Overviews in Gmail, Ask Gemini in Google Chat, agentic builders in Docs/Sheets/Slides, Google Drive Projects, and a Workspace agent in Gemini Enterprise [src-044].
- The common thread is turning fragmented customer and employee interactions into long-running, context-aware agent workflows [src-044].
Related entities
Related concepts
Source references
- [src-044] Thomas Kurian — “Welcome to Google Cloud Next ’26” (2026-04-22)
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